Our Returns Policy
GIVE US A CALL
MAIN OFFICE
122 South Locust Street
PO Box 338
Ebensburg, PA 15931
PH: 877-757-7193
EMAIL CONTACTS
Order Inquiries
orders@generationsprinting.com
Accounting Department
accounting@generationsprinting.com
Artwork Uploads
artwork@generationsprinting.com
Returns Are Case-By-Case Basis
If you are not pleased with a product you purchased from us, just let us know. All returns are dealt with on a case-by-case basis.
Purchasers are responsible for return shipping, unless products were received damaged.
All returns must be accompanied with an RMA # on the outside of the return shipping package.
To receive an RMA # please call 1-877-757-7193 9:00 A.M. to 5:00 P.M. Eastern Monday-Friday.
Any items without an approved RMA # will be refused and returned to the sender.
RMA approved returns must be shipped to:
Generations Printing
Attn: Returns Dept.
122 S. Locust St.
PO Box 338
Ebensburg, PA 15931
No cancelations will be accepted if an item has been shipped to the purchaser. The item will need to be returned with an approved RMA # before the item is canceled or refunded.
